What is text to 911?
Text-to-911 is a service that allows individuals to send a text message to 911 emergency services instead of calling. This service is particularly useful for individuals who are deaf, hard of hearing, or have a speech disability, as well as in situations where making a phone call may put the person in danger or is not possible.
When an individual sends a text message to 911, the message is received by a call center or emergency dispatch center, where a trained operator will respond to the text message and initiate the appropriate emergency response.
Where is this service available in West Virginia?
Currently, eight counties in West Virginia offer the service.
- Marion
- Monongalia
- Preston
- Doddridge
- Ritchie
- Kanawha
- Cabell
- Putnam
